Category Archives: Consumer Technology
I am going to attend the Consumer Electronics Show, #CES2015, next week in Las Vegas, which causes me to reflect on why. CES has been around for a long time but for me it never carried enough clout to justify going to it rather then certain computer-tech oriented shows. If I wanted the scoop on major consumer technology it would have been COMDEX which I believe has been absorbed by CES and Interop. I fondly remember going to COMDEX in 1981 in Las Vegas and seeing the Xerox Star. Now I did take in CES in the early 2000s in Indianapolis due to my involvement with smart home technology. In my University CIO life I have juggled various Higher Education tech conferences such as Educause or UBTech. However, today my technology appetite is driven by the need to know what consumers will be interested in. Because those consumers are our students whom we need to stay relevant with for what we teach and for what they experience.
This shift of interest to Consumer Electronics has been rapid and strategic. As the computers that we so love to support fade into consumable electronic devices our challenge shifts to adapting our technology support to the technologies that our students use or want to connect to. Innovation for the sake of competitive advantage or student experience is heavily influenced by Consumer Electronics. Look back on our Research Support Services group 2014 projects and it mirrors what was shown at last year’s CES. So bring it on CES and Las Vegas, but for this visit What Happens in Vegas will not stay in Vegas.
I kicked off the Bring Your Own Device (BYOD): A Summit for Decision-Makers (summary article) as the keynote speaker last week in Ann Arbor, Michigan. This Summit was put on by Merit, who provides the network service needs of higher education, K-12 organizations, government, health care, libraries, and other non-profits for the state of Michigan. It brought together public and private sector technology and security leaders, as well as experts from academia and a wide array of vendor sponsors, to discuss hot trends for employees who are bringing their own devices to work.
I was interested in presenting on this BYOD topic because I understand the concerns but I also feel we need to put the issue into proper perspective. BYOD is officially defined as the practice of allowing the employees of an organization to use their own computers, smartphones, or other devices for work purposes. This is the valid concern which causes us to question our preparedness for dealing with bandwidth and security issues associated with BYOD. But the acronym has become synonymous with challenges relating to the explosion of mobile internet access devices which tend to pressure our network management more than security risks. My Keynote entitled, BYOD: We just need to keep up, focused on the emerging concerns from Wear Your Own Device (WYOD) and the evolution of The Internet of Things (IoT).
Wearable devices today are not really pressing our infrastructure or security concerns, however, that is the calm before the storm. The focus for these wearables today typically points to some form of activity or health monitoring. Interaction with the Internet or local WiFi is minimal now typically because of power consumption issues. However, the stage is set for these small useful devices to interact with our personal Internet space. And the most significant use will evolve out of the NFC based authentication made popular by the Apple Pay entry for transacting purchases. The key here is the validation of mobile devices, typically today’s smartphones, as authenticators of our personal identity. Replacement of the credit card swipe for retail purchases will lead the way, however, we in IT will get to explore and support all of the other uses that will play off this technology. For us in higher education we will see this become our student’s ID Card for building access, attendance and even remote test proctoring. The technology challenge is not daunting, however, the shift of our support mentality may be difficult. We will need to protect the effectiveness of these activities along with ensuring the security. It will mean a lot more technology responsibility on our plates.
I guess I am a curious geek, I had to checkout Google Glass the same way I had to have an Apple II in 1979 and an iPhone when they came out. Of course I justified the $1500 Glass price tag because many at the university were itching to get their hands on them as well. I have been exploring Glass for 4 days now and I have concluded that this wearable technology is going to be Big. Not Big because of efficiency or usefulness. Big because they are just really cool.
First to catch everyone up on what Google Glass is – checkout this ABC Technology Video by Joanna Stern.
Unlike the Cyborg like appearance Google Glass generated for her wearing them in the city, I have yet to be asked about them after numerous encounters with strangers in Rolla, MO. However, it has been 6 months since Joanna first shocked people with them. The other side of that coin is that I was pleasantly surprised to discover that they feel fairly normal and do not interfere with your normal vision. You can easily forget you have them on until you want to take photo or ask Google for information.
Google Glass is definitely in Beta testing mode. If you are expecting lot’s of administrative instructions forget it. Your greatest source for answers is the heavily trafficked user forums or as Google refers to them as Explorers Community. A real downside right now is the lack of an IOS app to allow you to connect with your iPhone or iPad but that battle will be waged later when Glass goes public. Since I can’t tether my Glass to an Android Phone I walk around with my AT&T MiFi to provide Internet access, what a geek.
My first intentional public display of Glass came last night for our IT Christmas party, which by the way was great. Santa couldn’t make it but Mrs Claus and an Elf showed up to pass out gifts to the children. So I had a captured audience of IT folks and their families. First observation was that my older staff were more reluctant to checkout the Glass then the younger ones. The kids were the most interesting. It seemed like the teenagers were interested but it did not click for them as quickly as it did for the preteens.
Kids from say 6-12 immediately got it and you could see their minds race with imagination. Notice photo of brother waiting on his sister for a try. He quickly figured out how to ask Google about “Hunger Games”. I was told that the boy never stopped talking about the Glass the rest of the evening and he couldn’t wait to tell his teacher the next day.
I will continue to play with Glass through the Holiday’s but will then start loaning them out to the growing list of Geek volunteers. The bottom line is that there will be new battles over control of wearable technology but market share of mobile devices will be important. Get ready for an Apple Google clash over Glasses.